en تبیین تسهیل‌گرهای روابط میان فردی در مدیران و کارکنان آموزشی دانشگاه علوم پزشکی: یک مطالعه کیفی آموزش پزشکی Medical Education پژوهشي اصیل Orginal Research <span style="line-height:2;"><span style="font-family:Times New Roman;"><span style="font-size:16px;"><b><span new="" roman="" times="">Background & Objective: </span></b><span new="" roman="" times="">Interpersonal communication has been constantly been taken into consideration in recent years and has been considered an important requirement for successful job performance in organizations. This study aimed to explain the experiences and views of managers and staff of Zanjan University of Medical Sciences, Zanjan, Iran, on interpersonal communication skills.</span><br> <b><span new="" roman="" times="">Materials & Methods:</span></b><span new="" roman="" times=""> The present qualitative study was conducted with a conventional content analysis approach. The participants (n=10) were selected from the educational managers and staff of Zanjan University of Medical Sciences using the purposive sampling method and taking into account the maximum diversity in demographic characteristics, such as age, gender, education level, and job position. Data were collected using semi-structured interviews until reaching saturation and analyzed simultaneously. Qualitative data analysis was performed manually.</span><br> <b><span new="" roman="" times="">Results:</span></b> <span new="" roman="" times="">Based on the participants&#39; experiences, 160 initial codes were extracted, which were eventually classified into two main categories, including facilitators and inhibitors, of which only the facilitators were examined in this study. The main category of facilitators was summarized in 19 subcategories and 6 categories, including the facilitator&#39;s personal and professional characteristics, quality of work life, organizational structures, organizational civic behaviors, communication skills and channels, and attention to ethical and ideological principles.</span><br> <b><span new="" roman="" times="">Conclusion:</span></b><span new="" roman="" times=""> The results of the study showed that from the point of view of managers and employees of medical education, paying attention to the facilitators of interpersonal communication was one of the most important factors in interpersonal communication, and addressing them would strengthen effective interpersonal communication, lead to better interactions between employees, increase satisfaction, and improve the quality of work.</span></span></span></span> ارتباط میان فردی, تسهیل گرها, بازدارنده ها, آموزش پزشکی, کارکنان, مدیر Interpersonal communication, Educational staff, Facilitator, Manager. 41 53 http://edujournal.zums.ac.ir/browse.php?a_code=A-12-126-3&slc_lang=en&sid=1 shahla moradi شهلا مرادی sh.moradi57@yahoo.com 5300319475328460022126 5300319475328460022126 No University Azad Islamic Branch Zanjan دانشگاه ازاد اسلامی زنجان manjih zakaryaei منیژه ذکریایی manjih zakary@yahoo.comaei 5300319475328460022127 5300319475328460022127 Yes University Azad Islamic Branch Zanjan دانشگاه ازاد اسلامی زنجان mohammad masoud vakili محمد مسعود وکیلی vakili47@gmail.com 5300319475328460022128 5300319475328460022128 No zanjan university of medical sciences دانشگاه علوم پزشکی زنجان